program management
my story
I grew up in the charming city of Walled Lake, Michigan and relocated to East Lansing for a wonderful four years of learning and exploration at Michigan State University. I graduated during the 2020 pandemic with a degree in Experience Architecture, a focus in human-computer interaction, a minor in musical theatre, and a deep love for the "people side" of technology. I immediately reinvested in my education by enrolling at Quinnipiac University where I completed a master's degree in Interactive Media in 2023. As someone who is trained in digital experiences, I know the importance of process-improvement and storytelling, two essential elements for enhancing our interactions with the digital world.
I love exercising my curiosity and wonder by investigating new trends of tech, and brainstorming tools that can make everyone’s life easier. Beyond creating, tinkering with and championing new and interesting technologies; I love playing guitar, hiking, surfing, basketball, coaching public speech activities and reading DC comic books (people joke my hobby is having too many hobbies!). I am also an avid concert-goer, and digitally catalog all of my concert experiences. I truly love connecting with people and hearing their stories––especially when I get to share them with others. Both inside and outside the workplace, I turn a critical eye to all things in hopes of learning more about the world and the patterns that make it up.
These days you can find me in sunny Culver City, California, working with YouTube's Global Operations team as a Quality & Continuous Improvement Program Manager, supporting process efficiency and policy enforcement. I'm also working towards my second graduate degree; a Master of Arts in Leadership, Innovation and Change at University of the Pacific. I enjoy finding unique and interesting ways to impact crucial projects by bringing a user-focused expertise to spaces where such skills are not often wielded.
services
Every company has stories to tell and complex challenges to tackle––bridging technology, operations, and strategy to deliver impactful solutions. As a Program Manager, I specialize in driving operational excellence through user-centric design and data-driven insights.
My working philosophy is the belief in utilizing user experience concepts and techniques to transform operational projects into efficient user-focused systems. I have a proven track record of leading cross-functional teams, conducting in-depth research, and translating user needs into actionable strategies for process improvement, risk mitigation, and product development. I'm skilled at leveraging my technical expertise to enhance efficiency and transparency.
My passion lies in building user-focused systems that not only achieve business goals but also empower teams to work smarter, not harder. My experience spans digital media, Trust & Safety, legal operations, UX, and IT where I've consistently delivered results by fostering collaboration, embracing innovation, and championing a culture of continuous improvement.
education
my people
the cube
google
the current
red cedar review
quicken loans
youtube
walled lake schools
spartan speech
spartan dischords
michigan speech coaches
the mifa
american cancer society